Orders
How do I place an order?
Simply browse our collections, select your preferred size and color, and click "Add to Cart." Proceed to checkout and complete your payment securely.
Can I change or cancel my order?
We process orders quickly to ensure fast shipping. If you need to modify or cancel an order, please contact us within 12 hours of placing it. Once processing begins, changes may not be possible.
Will I receive an order confirmation?
Yes. After placing your order, you'll receive a confirmation email containing your order details.
I didn't receive my confirmation email. What should I do?
Please check your spam or junk folder first. If you still cannot find it, contact us at info@voguecarve.com and we'll be happy to assist.
Shipping & Delivery
Do you offer free shipping?
Yes, we offer free shipping on all orders.
How long does shipping take?
- United States, United Kingdom & Canada: 6–7 business days after processing
- International Orders: 7–10 business days after processing
How can I track my order?
Once your order has shipped, you'll receive a tracking number via email. You can use this number to track your package's progress.
My tracking information isn't updating. What should I do?
Tracking information may take 24–72 hours to update after shipment. If there has been no update after several days, please contact us.
Do you ship internationally?
Yes, VogueCarve ships to most countries worldwide. You can select your country during checkout to see the available shipping options.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy from the date your order is delivered. Items must be unworn, unwashed, and returned with original tags and packaging.
How do I start a return?
Please contact our support team at info@voguecarve.com with your order number and reason for return. We'll provide return instructions.
Are return shipping costs refundable?
Unless the item arrives damaged, defective, or incorrect, return shipping costs are the customer's responsibility.
When will I receive my refund?
Once your return has been received and inspected, refunds are typically processed within 3–5 business days. Depending on your payment provider, it may take additional time for the funds to appear in your account.
Products & Sizing
How do I choose the correct size?
Each product page includes a detailed size chart. We strongly recommend checking the measurements before placing your order.
What if I'm between sizes?
For a more comfortable fit, we generally recommend selecting the larger size.
Will the product look exactly like the photos?
We strive to display product colors and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, and manufacturing differences.
Are your products high quality?
Yes. We carefully select products that meet our standards for style, quality, and comfort.
Payments & Security
What payment methods do you accept?
We accept major credit and debit cards, including:
- Visa
- Mastercard
- American Express
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
Is my payment information secure?
Absolutely. All transactions are processed through secure, encrypted payment gateways to ensure your information remains protected.
Contact Us
How can I contact VogueCarve?
We're always happy to help.
📧 Email: info@voguecarve.com
How quickly will I receive a response?
Our support team typically responds within 24 hours on business days.